We understand that your guests are your business. An unreliable WiFi connection or problems printing from the PC business center can leave you with an unsatisfied guest who will most likely demand financial compensation for the issues they experienced.
Taken a look at your TripAdvisor ratings lately? If things are looking ugly, there may be a simple explanation: bad Wi-Fi. 83 percent of hotel guests take the time to report a bad Wi-Fi experience, and 36 percent won’t rebook if they had one. You can invest all you want in snazzy rooms and fancy lobbies. If your guests can’t get a strong, consistent wireless connection—for all their devices and multimedia applications, everywhere on your property—they won’t be coming back.
Don’t stress though, Tech Group Services has you covered. We can help you deliver world-class wireless connectivity that your guests can brag about.
Our main focus as a preferred IT support services provider to the hotel & lodging industry is to assist in your continuous efforts to meet and exceed your guest’s expectations, in turn saving you time and money.